Job Description

Parts Counter Person

At Betten Auto Group we are looking for an experienced Parts Counter Person (Honda experience preferred). Great pay, great hours, great benefits and a family oriented atmosphere. Come and be a part of a well-organized and experienced crew.

What We Offer:

• Competitive wages
• Medical, dental, and vision
• Life insurance
• Company paid life insurance
• Short-term disability insurance
• Accident insurance
• Critical illness insurance
• Hospital indemnity
• 401K plan
• Paid time off
• Paid holidays
• Growth opportunities
• Paid training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible work schedule
• Discounts on products and services
• State-of-the-art, brand-new facility with cutting edge technology
• Shop equipped with the newest technology and equipment
• Work environment OSHA certified to current air quality standards
• Highly productive shop
• Career advancement opportunities, promote from within
• Continued education, manufacturer hands on and web based training
• Clean and professional work environment

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up

Qualifications

• Have a high school diploma or equivalent
• Have Honda parts experience (preferred)
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

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